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SHIPPING POLICY

Shipping Overview

We are committed to delivering your order with care and efficiency. Our team processes all orders within 1-2 business days after payment confirmation. Whether you're shopping for performance footwear, casual styles, or specialized athletic gear, we ensure your items are carefully inspected and securely packaged before dispatch. International shipments may require additional processing time due to customs clearance.

Shipping Timeframe

Delivery timelines vary based on your location and selected shipping method. Domestic orders typically arrive within 5-10 business days after processing, while international shipments may take 10-25 business days. Please note that unforeseen circumstances such as weather events or customs delays may occasionally extend these estimates. During peak seasons, we recommend placing orders earlier to account for potential carrier volume surges.

Shipping Costs

We offer transparent shipping options tailored to your order value:

• Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60
• Free Shipping (10-15 Business Days): Applies automatically to orders of $60+

These rates apply to most destinations in our service area. For expedited shipping inquiries, please contact our customer support team.

Shipping Regions

Currently, we ship to over 50 countries across North America, Europe, and select Asian markets. Some remote locations and certain territories may have restricted delivery options. During checkout, our system will automatically verify if we can deliver to your address. For specific regional inquiries, please reach out to our support team before placing your order.

Order Tracking

Once your order ships, you'll receive a confirmation email containing your tracking number and carrier information. This allows you to monitor your package's journey through our partners' online tracking systems. For consolidated shipments, individual tracking updates may appear sequentially as different items progress through fulfillment. If you haven't received tracking information within 3 business days of ordering, please check your spam folder or contact us.

Delayed or Lost Shipments

While we work with reliable carriers, occasional delays may occur. If your tracking shows no movement for 10+ business days or the estimated delivery window has passed, please email [email protected] with your order number. Our team will investigate with the carrier and keep you updated. For lost packages confirmed by the carrier, we'll promptly arrange replacements or refunds at your discretion.

Customs & Import Duties

International customers are responsible for any customs fees, import taxes, or brokerage charges imposed by their country. These fees vary by destination and are determined by local authorities, not included in our prices or shipping costs. We declare all packages at full value as required by international trade laws. For guidance on potential charges, we recommend consulting your local customs office before ordering, especially for high-value shipments.
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